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What Restaurants Should Learn From Angry Guests

Jan 9, 2023 | blog, Business, Industry News, National Restaurant Consultants, Tips, Training

It’s an unfortunate but inevitable moment: when a disgruntled restaurant guest expresses their dissatisfaction. It’s rarely done with grace, and it’s often misdirected at the wait staff. As a customer service and hospitality business, a restaurant often must default...

What Restaurants Should Learn From Angry Guests

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