We enter this holiday season with more need for cheer than other years, and also with a continued sense of uncertainty about how to navigate the economy left in COVID’s wake. As more businesses—and especially restaurants—face major changes to their business plans or even permanent closures, our restaurant consultants are researching constantly about how to best position for the end of 2020 and the start of a new year.
Recently, our CEO Richard Weil came across a blog posting by Warren Dietel of Puff ’n Stuff, outlining, from a more positive perspective, how he navigated his business through the challenges of 2020, as well as how that’s informing his preparedness for 2021.
“In the spirit of getting through this together,” he wrote, “Here are some strategies and changes we’ve made to help build resilience into our business, the new opportunities we’re chasing down, and how you, too, can be ready for what’s next.” The article goes on to outline customer feedback; staff and operations; resource assessment and new strategies; and the power of a positive attitude.
While there is no one-fix solution for restaurants across the country, with different restrictions in place from state-to-state, different fluctuations in COVID cases and its effects, there is something profound about information-sharing and an emphasis on attitude.
Weil says that the power of networking has never been so important. “The information overload that we all see every day becomes overwhelming at times. To sort through the vast amount of information, using trusted sources and your circle of networking can truly help guide you in making the best decisions for your business going forward.”
From the end-of-the-year perspective, our restaurant consultants have been taking part in multiples of online seminars, blogs, and broadcasts to stay on top of the ever-changing landscape we are faced with.Next week, we will publish our 2021 industry trends, including the top items that operators should strongly consider going into the new year.
You and your business do not have to struggle alone. The entire restaurant and hospitality industry have been changed by the historic events of 2020. Our restaurant consultants are here to help and see our ongoing link to our NRC Helpful Moment for more useful information.