Brickles brings 30-plus years of experience to our agency
National Restaurant Consultants is pleased to bring Robert Brickles on to our team of expert restaurant consultants. Robert Brickles is a proven innovative restaurant leader that has over 30-plus years of extensive experience in building restaurant brands and cultures that are enthusiastic customer centric and sales driven while building repetitious positive performance results. His particular strengths and talents are in building an organizations’ financial performance through methods that include overall restaurant economics, process and performance replication, and organizational transformation into franchising.
Mr. Brickles has been instrumental in the aggressive growth performance of several national and global corporations, such as with McDonald’s, Boston Market, Dunkin Brand, and Quiznos among many others. He is considered to be an industry expert on behavioral change and performance improvement through innovative training and measurement techniques.
Specifically, Mr. Brickles successfully redesigned McDonald’s Hamburger University Global mid-management curriculum, and as a consultant for Dunkin Donuts, he implemented several training and strategic management initiatives that helped overhaul their labor management and service practices. He has re-engineered Boston Markets financial economic operating performance and has had direct line operational responsibilities for 1200 plus restaurants. Most recently he built a franchise ready restaurant concept that opened 8 stores in 18 months with a return on investment ratio of 2.5 to 1.
Not only has Mr. Brickles been instrumental in assisting corporations with operational turnarounds and development, service hospitality improvements, profits and loss performance, facility design and training, but he has also assisted in the modernization and development of several industry practices…
Mr. Brickles’ talent and understanding of the restaurant industry has led to many varied experiences which have provided him with a strong base and thorough knowledge of what is necessary to create strong and profitable, as well as nationally recognized restaurants and brands.