Blog
Value Consistency Matters
“Consumers want their meals to be worth it, and to be something they can’t duplicate at home. That means price, service, culinary, experience, music, everything wrapped together and tied with a pretty bow,” writes Alicia Kelso for Nation’s...
Hiring Growth
In the midst of what has seemed like only news of downturns in the restaurant industry, Nation’s Restaurant News (NRN) recently released an article on the current upward trend: hiring. “Consumers may be dining out less often at restaurants but that...
Specialty Drink Options
When restaurants are facing difficulties driven by consumer concerns—namely economic concerns—tackling the challenge becomes the delicate balance of reorganizing for profit while still caring for the customer. For example, there are obvious...
Franchiser Legislation 2026
Requirements set forth by the first Trump administration and then rescinded by the Biden administration are under review again, with potential to impact franchisees across the United States. Lisa Jennings, Executive Editor for Nation’s Restaurant...
Low Guest Morale
With the National Restaurant Association completion of their annual trade show in Chicago, many exchanges of ideas transpired during the annual show. It’s tough out there—consumers are feeling the pressure. Research shows that consumer sentiment...
The Era of Immediate Gratification
We live in the age of instant gratification. Consumers across industries have come to expect immediate, high-quality results from “barely there” interactions with technologies and systems. In the restaurant industry, rooted in hospitality and...
Customer Service for Generations
Millennials are now the largest adult, working generation in the United States, and as this generation hits middle-age, they are the fulcrum of economic and business decision-making. However, when it comes to restaurant business, largest generation...
Second Chance Hiring
It’s easy to say, “Everyone deserves a second chance.” When it comes to running a business, for some owner-operators, this saying is a little harder to execute. But according to Nation’s Restaurant News (NRN), hiring second-chance employees might...
Always Be Training
The restaurant industry is at its best when it is operating around a team mentality—happy staff members who work together toward a common goal: happy customers. The most effective path to this result is buy-in. You need a team committed to the...
Formula for Success
In light of concerning downward trends and more economic uncertainty on the horizon, Nation’s Restaurant News (NRN) shares a simple, effective formula for restaurant owners, born from a study by Popmenu. “The data is clear that if you reach more...
AI for Back-of-House
Often in the restaurant industry, solutions—particularly in tech—focus on the customer and customer experience. We integrate apps and other technologies that improve upon a customer’s perception or experience. And while this is part of being...
Groceries Outpace Menus
In an effort to share a realistic picture of the state of spending for the first quarter of the year, Nation’s Restaurant News (NRN) released data showing that grocery spending outpaced restaurant spending in the month of February. Despite positive...