The following is a guest post submitted to National Restaurant Consultants by Sling. While the content is relative to restaurant ownership, this is not an endorsement of these technology tools by National Restaurant Consultants. If you have questions about technology in your restaurant, contact our consultants!
Being a restaurateur is a difficult job. You have to become an expert in multiple skills—hospitality, managing staff, creating menus, marketing, and finance—very quickly. This, plus the possibility of tight budgets, makes growing your restaurant a difficult task.
Sure you could do it on your own. But why not use the best tools available to make the job significantly easier? This article describes four restaurant technology tools for key functions like management, hiring, and scheduling that every new restaurant needs to consider.
Upserve is software that helps restaurateurs manage guest experience, marketing, finance, even the menu. Upserve remembers key information about your guests including their favorite dishes, past visits, upcoming reservations, average spend, and more. It blends reservations, point-of-sale, marketing, and guest feedback into a single app that is available across one location or one hundred. With the information gleaned from Upserve, restaurants can get a 360-degree view of each guest. This can help you elevate their experience.
Upserve also helps you improve server productivity by tracking sales per cover (or per guest check) and breaking it down by menu category so you can recognize which servers are performing best. You can even measure such important metrics as guest retention, turn time, discounts, voids, and much more. All of this helps you run a smoother operation that delights guests, keeps employees happy and engaged, and leads to higher profits.
Ubereats opens up a whole new market to the burgeoning restaurateur. Instead of just relying on bringing the customers to the food, Ubereats allows you to take the food to the customer. With hundreds of couriers on the road, Ubereats makes it possible to deliver your food to the customers who want it in an average of 15 minutes. You can also track orders from the moment they leave your restaurant to the moment they arrive in your customer’s hands.
But Ubereats provides more than just delivery service. They also partner with you to help you do more business. They promote your menu and work with you to improve pickup and delivery times.
Snagajob is a marketplace that helps you find the right employees, faster and easier. Snagajob gives you immediate access to a large pool of workers. Once your job is posted, job seekers in your area are instantly notified. This helps the right job seekers find you faster. You can also view local job seeker profiles and invite them to apply to your position.
Snagajob can also help you connect with job seekers who have worked in your industry before. Their core job seekers are 16-30 years old with three years or more of experience in industries including retail, restaurant, and hospitality. Once you’ve received applications, Snagajob makes it easy to review applicants, schedule interviews, and hire straight from your account so you can keep everything organized.
Sling is the easiest way to schedule and communicate with your employees. Sling is built around four powerful features: Shifts, Tasks, Messages, and Newsfeed. These features make it possible to organize and manage your work on a single platform. Through the Shifts feature, you can set up shift schedules, manage time off requests, confirm availability, deal with shift trade requests, and handle unexpected changes with ease...and without stress. With the Messages, Newsfeed, and Tasks features, you can work to bring teams together, keep everyone informed, and build better company culture.
Michael Courtney, Director of Operations at the popular New Jersey-based Surf Taco, had this to say about Sling:
“Sling has quickly become an extremely efficient and effective tool on both the individual store level and the organization as a whole. The program is easy to use and has streamlined creating our weekly schedules and getting them directly to our staff as soon as they are done.
As a communication tool, inter-store communication has never been better and our ability to reach out to our staff on a multi-unit level has had an amazing impact on our business. From filling open shifts, to informative news messages, we have used Sling for all aspects of our business.”
Sling is the easiest way to streamline employee scheduling and communication. Best of all, it’s free. So don’t make the restaurant business more difficult than it has to be. Give these restaurant technology tools a try today.
Helgi Hermannsson is the CEO of Sling, a free shift scheduling and communication software for non-desk working industries. An Icelander living in New York, Helgi is a veteran of the technology industry.